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Schedule a thank you email

  • March 26, 2021
  • 2 replies
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C
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Hi, how do I schedule a thank you message to go out each time someone completes a survey. For example, if 5 have completed it so far - i can send them a thank you note. But, I want it to be so I don't have to do it each time someone completes it. I want to automate it so the note is sent out automatically. I tried the schedule thank you note but, it seems that I would need to do it each time. And, I don't want to wait until the end of the survey fielding to send the notes - I want them going out right away.

Best answer by MatthewM

Hi chasmasb ,
Do you have the Actions tab available in your surveys? If so, look into using a Survey Response Event with an Email Task.

    2 replies

    MatthewM
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    • MatthewM
    • Level 6 ●●●●●●
    • Answer
    • March 26, 2021

    Hi chasmasb ,
    Do you have the Actions tab available in your surveys? If so, look into using a Survey Response Event with an Email Task.

      C
      Level 1 ●
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      • chasmasb
      • Author
      • Level 1 ●
      • March 26, 2021

      OH Yes! Thanks @MattewM. I totally forgot about the Actions tab. Thank you.

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