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SSO - new user created - notification

  • January 29, 2024
  • 2 replies
  • 91 views

f.distefano
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HI everyone, do you know if I can get notified every time a new user is created using SSO? 

Best answer by Tom_1842

This page says that "If you’d like to receive email notifications when users self-enroll through SSO, please contact Qualtrics Support. Please note that if your license uses SSO self-service, then you do not need to contact Qualtrics Support regarding self-enrollment email notifications."

In the SSO section of the Organization Settings, click Edit for the connection and scroll down until you see a setting called "Notify admins of user creation" and turn it on. Make sure your email is listed in the “Self-enrollment email notification” field in the General section of the Organization Settings.

2 replies

Tom_1842
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  • Level 8 ●●●●●●●●
  • 909 replies
  • Answer
  • January 31, 2024

This page says that "If you’d like to receive email notifications when users self-enroll through SSO, please contact Qualtrics Support. Please note that if your license uses SSO self-service, then you do not need to contact Qualtrics Support regarding self-enrollment email notifications."

In the SSO section of the Organization Settings, click Edit for the connection and scroll down until you see a setting called "Notify admins of user creation" and turn it on. Make sure your email is listed in the “Self-enrollment email notification” field in the General section of the Organization Settings.


f.distefano
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  • Author
  • 1 reply
  • February 1, 2024

Thank you Tom!