Translation file has mixed languages | XM Community
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Dear users, 

 

We see to have a strange situation, as we have survey translated in 12 languages, and when we added translation of dashboard for more languages we saw a weird behaviour. On the dashboard, the widgets shows the questios in the language the dashboard has been translated, but when we do export of the widget. then some question are in that specific language which  but some are in English, as thats the main language of the survey. 

My question is why is this happening? 

Support has replied to add the questions manually in teh data file from the Survey translations, but it doesnt answer our pain point. Why is that happening? And how do we prevent it from happening next time? 

 

Thank you 

Livia B

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