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JoseS
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1 year ago
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Why is the timing question visible?

  • Feb 11, 2024 2:15 AM UTC
  • 3 replies
  • 372 views
Level 1 ●
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Hello everybody,

I have a question regarding the timing question. I have added it to one of my blocks, and I expect that this question will not be shown to the respondent. However, in the preview of the survey, the timing is visible in the block. Is there a specific configuration to hide it?

 

Thanks for any help

Best answer by Sachin Nandikol

Hi @Reihan, 

If you're currently viewing the survey in "Preview Mode," you'll see the information about the timing question on your screen. I recommend trying to take the survey through an "Anonymous Link" or by distributing the survey and using that link. This way, you won't see the timing question information displayed on the screen.

Let me know if this helps.

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    3 replies

    Sachin Nandikol
    QPN Level 7 ●●●●●●●
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    • Sachin Nandikol
    • QPN Level 7 ●●●●●●●
    • Feb 11, 2024 4:29 AM UTC

    Hello @Reihan,

    In the Timer Setting, ensure that the option called 'Show Timer' is turned off and then proceed to preview the survey.

    Let me know if it helps.

     

    Sachin
    Level 1 ●
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    • Reihan
    • Author
    • Level 1 ●
    • Feb 12, 2024 9:22 PM UTC

    Hello @Reihan,

    In the Timer Setting, ensure that the option called 'Show Timer' is turned off and then proceed to preview the survey.

    Let me know if it helps.

     

    Thank you @Sachin Nandikol for your response. It's already turned off, but I can still see the timer in the preview. I've attached a screenshot of it.

     

    Sachin Nandikol
    QPN Level 7 ●●●●●●●
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    • Sachin Nandikol
    • QPN Level 7 ●●●●●●●
    • Answer
    • Feb 13, 2024 3:32 AM UTC

    Hi @Reihan, 

    If you're currently viewing the survey in "Preview Mode," you'll see the information about the timing question on your screen. I recommend trying to take the survey through an "Anonymous Link" or by distributing the survey and using that link. This way, you won't see the timing question information displayed on the screen.

    Let me know if this helps.

    Sachin
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