Workflow: survey response email, remove question names | XM Community
Skip to main content

I have a workflow set up that send emails with survey response. I would like to remove the question name from showing up on the email. Is there a way this can be done that IS NOT either of the following options?

1- remove the question names and leave them as null (the period will still show up)
2- don’t select “show full question text” on the email task and instead use piped text in the email body to pull through the questions and responses

 

 You could simply manually enter the question label but only use piped text to show the response.

​@AlexandreLeduc that was my #2 option… I am trying to see if there is a “quicker” way to do this as it is a rather large survey and I’m trying to save myself a few clicks 😅

Adding on about a finding after some tests:

Text/graphic question doesn’t seem to show the question number with show full question text enabled.

Piping the other question text and response into Text/graphic question(s) may work but it still has some constraints.

  1. It just shifts most clicks for piped text in the workflow stage to survey building stage with text/graphic question(s).
  2. There is a character limit for text/graphic question. Hence, a lengthy survey may require multiple text/graphic questions to display, which will then still require you to use piped text during the workflow stage and increases the number of total clicks required.

 

TL: DR, Text/graphic question wouldn’t show the question number, but it still requires a lot of clicks due to piped text.

Leave a Reply


Terms & Conditions