Custom Validation on Text Entry Field not working as desired | XM Community
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Custom Validation on Text Entry Field not working as desired

  • April 30, 2020
  • 1 reply
  • 41 views

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Hi Team,
I have created a text entry field and now I have set up a custom validation to show an error messege if the user enters text as "Not Applicable" etc, but the same does not seem to be working in the preview, I have not checked "Ignore Validation"switch.
Please advise.
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Best answer by ClairJ

Hi Manjista are you still looking for help on this? I think it would help to clarify:

  1. What types of responses should pass?

  2. What types of responses should not pass?

You said it is set up to throw an error if the user submits "Not Applicable", but the screenshot you provided says N/A is ok. So I'm just not entirely clear on the parameters you're trying to set up.

1 reply

ClairJ
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  • Level 4 ●●●●
  • 218 replies
  • Answer
  • May 5, 2020

Hi Manjista are you still looking for help on this? I think it would help to clarify:

  1. What types of responses should pass?

  2. What types of responses should not pass?

You said it is set up to throw an error if the user submits "Not Applicable", but the screenshot you provided says N/A is ok. So I'm just not entirely clear on the parameters you're trying to set up.