Email Triggers on Weekly basis | XM Community
Question

Email Triggers on Weekly basis

  • 12 October 2018
  • 3 replies
  • 14 views

Userlevel 1
Badge +1
I want to receive a consolidated email weekly informing me that surveys have been completed. I do not want to be notified on each completed survey, just notified that the survey has been completed during that week. It could be 1 time or 100 times, I don't care about the number of times either, but I don't want to get 100 individual emails for sure 😉. Is that possible?

3 replies

Userlevel 7
Badge +33
You can stop email trigger and check going to email distribution for number of completes or simply add a report or vocalize so that you can check whenever you want.
Userlevel 7
Badge +20
You will have to perform some custom coding through API to have the output in an email, however, if you are fine to get the output in a file (such as CSV) then you can use below API to export the response weekly (you should specify the startdate and enddate accordingly):

https://api.qualtrics.com/docs/create-response-export-new
https://api.qualtrics.com/docs/get-response-export-progress-1
https://api.qualtrics.com/docs/get-response-export-file-1
Userlevel 1
Badge +1
Sorry @bansalpeeyush29, but I do not understand what your saying. We have surveys at the end of our on-line training. When new people come on board they will take the training, then the corresponding survey. I may have 1 person this week and the next one may not be until next month. That I can deal with on getting and email each time someone completes it. But in other training's we may have hundreds of people taking the survey over a period of half a year. In these situations I only want to get notified weekly if someone has completed the survey. We use to use Survey Monkey and at the end of the week, we would get a message that says "You have new Surveys that have been completed". It doesn't tell me who or how many just that we have new completed surveys for the past 7 days. That is what I'm trying to get to for specific surveys. Is that possible?

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