Solved
Email validation in "form" entry
Hi -
Sorry if this is elsewhere.
I'm getting some respondents emailing me to say that the survey isn't accepting their @gmail email addresses.
I'm asking for emails via the "form" format question. Then in the option tabs for the email line, I had selected "Validation: Valid email address". This is an option *within* the question, and I hadn't set any validation on the toolbar on the right (outside the question in the survey builder, if that makes sense).
Is there any reason why these settings would prevent particular domain names being accepted? For now I've turned off validation on this line until I find a fix.
Thank you :)
Best answer by TomG
You can remove leading and trailing spaces from text input fields using JS:
```
jQuery("#"+this.questionId+" input[type=text],textarea").on('blur', function(e) {
this.value = this.value.trim();
});
```
+23@EmmaAC for example we have not had any issues with certain domains, however, we have had issues if a person copied & pasted their email into the form, an error was shown. It was caused by the fact that when copied, some email addresses included a space before or after the email address.
+23Unfortunately, this i don't know, no one has mentioned autocomplete in our case at least
+27You can remove leading and trailing spaces from text input fields using JS:
```
jQuery("#"+this.questionId+" input[type=text],textarea").on('blur', function(e) {
this.value = this.value.trim();
});
```
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.