Hello
For some reason that I cannot figure out or determine a pattern as to why emails are not being sent everytime.
I go to "Distribution", then "Emails", then "Compose Email".
I select my valid email address via a saved contact list. I select send it "now".
Sometimes I get the email notification with the survey and some times I do not. This has been going on for a few months.
The issue is occurring when I use other employees emails as well.
I have attached a picture that shows me using the same contact (emails) on the same day, it worked one time but then it did not two other times on the same day.
I would appreciate any help, thank you. 
Best answer by SeanS
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