Hello,
Sorry if this is really basic but have been trying to solve this for a while and cannot figure it out. The questions to my survey are statements formatted on a Likert scale where people can indicate their level of agreement with given statement. I also want to provide participants with the option to provide an explanation for their rating. Lastly, I am choosing the "request response" options in my survey as I want participants to be prompted if they did not indicate their level of agreement for a given statement.
On Qualtrics, I have chosen the side-by-side format so that you have the statement in the 1st column, the Likert scale on the 2nd column and a comment box on the 3rd one.
The problem that I have is that although I want to make answering the comment box optional, when I take the survey, Qualtrics tells me I have not answered all questions because I did not enter anything in the comment boxes. My question is thus: how do I make the comment box optional while leaving the Likert-scale clolumn with the "request response" option active?
Here is a screenshot of the message I getThanks!
Andrea
PS I have tried to play around with the "Text Entry Validation" options for the comment section Column options (Force Response unchecked, Force response checked + minimum length= 0, Force Response Range =0), but nothing seems to resolve my problem
Question
Side-by-Side Likert Scale + optional comment
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