Hello,
I've been trying to make the calculation work. To check it's working correctly I entered scores which should result in a mean of 85 according to my excel evaluation sheet. But no matter what I enter, the mean value is always 50.
I have been wondering, if Akdashboard 's tip about the embedded data block might be an issue for me? I don't really know what is meant by "it should be under the question blocks that house the questions". Maybe a screenshot would help?
Just in case there is a mistake there, I am adding my calculation, too:
Actually, there wasn't an option "SelectedChoicesRecode" available - only "SelectedChoices". I tried this with and without adding "Recode". (Recoding didn't seem necessary - I guess it's a default in the current qualtrics version?)
Many thanks for any tips you might have!

CharlotteL ,
I think you are always getting 50 because your piped fields are wrong:
-1 + 5 = 4 * 5 = 20 * 2.5 = 50

Actually, there wasn't an option "SelectedChoicesRecode" available - only "SelectedChoices". I tried this with and without adding "Recode". (Recoding didn't seem necessary - I guess it's a default in the current qualtrics version?)

Thank you TomG!
My questions do not include text input. I use a 5 point Likert scale. Here is a screenshot.
How would I need to change the setting to actually get offered to use "SelectedChoicesRecode"?
Other than that I cannot spot a difference to e.g. Papada92's calculation.
Thanks again!

You need to scroll down further and find "Ich würde..." (recode). The pipe will be something like ${q://QIDXX/SelectedAnswerRecode/1}.

Well, I'm stumped so I must be missing something obvious. I haven't seen this error happen to anyone else. I'm attaching a screen shot of my flow. No matter how many responses there are to the survey, I still see Count and Mean as 0 in the Results. I've re-added my piped data about a dozen times and I don't think anything is wrong there even though the names are a bit wonky (52? 53?). But really, it could be something to do with that. Anyone spot the problem?
Pasting my code in here too, so nobody has to squint:
$e{ ( ( q://QID1/SelectedChoicesRecode - 1 ) + ( 5 - q://QID52/SelectedChoicesRecode} + ( q://QID53/SelectedChoicesRecode - 1 ) + ( 5 - q://QID54/SelectedChoicesRecode) + ( q://QID55/SelectedChoicesRecode - 1 ) + ( 5 - q://QID56/SelectedChoicesRecode) + ( q://QID57/SelectedChoicesRecode - 1 ) + ( 5 - q://QID58/SelectedChoicesRecode) + ( q://QID59/SelectedChoicesRecode - 1 ) + ( 5 - q://QID60/SelectedChoicesRecode ) ) * 2.5 }

Try this:

$e{ ( ( q://QID1/SelectedChoicesRecode - 1 ) + ( 5 - q://QID52/SelectedChoicesRecode ) + ( q://QID53/SelectedChoicesRecode - 1 ) + ( 5 - q://QID54/SelectedChoicesRecode ) + ( q://QID55/SelectedChoicesRecode - 1 ) + ( 5 - q://QID56/SelectedChoicesRecode ) + ( q://QID57/SelectedChoicesRecode - 1 ) + ( 5 - q://QID58/SelectedChoicesRecode ) + ( q://QID59/SelectedChoicesRecode - 1 ) + ( 5 - q://QID60/SelectedChoicesRecode ) ) * 2.5 }

Thank you so much for catching those typos. I was sure that would fix my problem but It seems I may have more than one problem, as I'm still getting the Count, mean, etc. displaying as 0 on the results page.
The individual question response data is displaying accurately on the results page below my custom SUS Score page.
I have 16 recorded responses so no idea why my Results page calculation is still displaying all zeros. I have double-checked my re-coded values for the questions, but I'm stumped.
Thanks! You seem to be the hero of this page.

I wonder if Qualtrics Support can help with this. I am seriously stumped and feel like I've tried everything since July.

Late to the conversation, but here is the solution I came up with after failing to get the equation to work in the embedded data. 

First, I simplified the task by doing the math in the recode values rather than in the formula. So rather than recoding each question 1 - 5, I recoded odd items from 0 to 4 and even items from 4 to 0. 

The resulting equation looked like this:

$e{ ( q://QID1/SelectedChoicesRecode + q://QID2/SelectedChoicesRecode + q://QID3/SelectedChoicesRecode + q://QID4/SelectedChoicesRecode + q://QID5/SelectedChoicesRecode + q://QID6/SelectedChoicesRecode + q://QID7/SelectedChoicesRecode + q://QID8/SelectedChoicesRecode + q://QID9/SelectedChoicesRecode + q://QID10/SelectedChoicesRecode ) * 2.5 }

Rather than throwing the equation in embedded data, which consistently would not play nice, I added it as a default response in a text-response question in my survey on a new page. 

To keep this question from appearing for my participants, I used the javascript @TomG provided in https://community.qualtrics.com/survey-platform-before-march-2021-56/how-can-i-program-a-hidden-backgroud-question-1373. 

Qualtrics.SurveyEngine.addOnload(function() {
jQuery("#"+this.questionId).hide();
this.clickNextButton();
});

 

@TarynN - Thank you! This is helpful. I’ll try it. 

Question for you, did you have your SUS set up as a Matrix Table or Multiple Choice questions? Mine is a matrix and it seems I can only enter recode values at the label level, which would mean every question would have the same values and that wouldn’t be correct for scoring. 

Thanks,

Molly