Has anyone else been randomly logged out of Qualtrics while working in the survey flow? I say "randomly" because it doesn't happen to me all the time nor does it seem to happen after a certain amount of time. It's just annoying because my work doesn't get saved, so I have to go back in and redo everything from my last save.

> @Clint said:> > @AnthonyR said:> > @Clint qualtrics does have a 1 hour of inactivity timer, after which it gives a countdown warning, then logs you out. Is this happening while you are actively working on a project? > > No countdown warning. This happens while I'm actively editing survey flow.That is strange at best... I'm not certain but there MAY be some sort of brand level setting that sets a max time you can be logged in for? I'd definitely contact support about this one.

This is horrible. It's 2019 now and this is still happening. I had a massively complex full factorial design that I finally completed in survey flow. Clicked 'save', got the 'your session timed out' message, and everything is gone. I have to spend a lot of time again getting it to where I left off. Problems like these shouldn't happen with a professional platform like this, or worse, take so long until they are solved.

Time out (logout) while in Survey Flow

Time out (logout) while in Survey Flow | Experience Community

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