UMUX Lite score not showing in reports | Experience Community
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UMUX Lite score not showing in reports


Crisper

Hi,
I'm trying to add some math into the survey that will automatically calculate the UMUX Lite score in the survey flow and reporting. I added embeded data for the two questions and for calculating the score. It looks like this:
Screenshot 2020-06-25 at 09.28.09.pngIn the preview for the survey, after I answer the questions, I can see the numbers for usability and usefulness but not for the operation in the above picture.
Screenshot 2020-06-25 at 09.40.18.png
And even though I have 20 test responses so the scoring can be calculated, at the end, my report is empty for all 3 scores (usbaility, usefulness and overall umux lite):
Screenshot 2020-06-25 at 09.35.56.pngCan anyone help me figure this out? Thank you.

Best answer by rondev

https://www.qualtrics.com/community/discussion/comment/27164#Comment_27164Hope you tested it by taking new survey run?

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4 replies

rondev
Level 6 ●●●●●●
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  • Level 6 ●●●●●●
  • June 25, 2020

Their is an unwanted closing ')' bracket after 2 in the formula.


Crisper
  • Author
  • June 25, 2020

Oh!
I added the required "(" at the begining and I still get Invalid Expression + no results in the Reports page.
$e{ ( gr://SC_e9YWZMNs89euzPL/WeightedMean + gr://SC_6QA7PgGUgjIrJDT/WeightedMean - 2 ) * ( 100 / 8 ) }


rondev
Level 6 ●●●●●●
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  • Level 6 ●●●●●●
  • Answer
  • June 25, 2020

Crisper
  • Author
  • June 25, 2020

I did not know I had to re-take the survey to make it work. Somehow that did it and all the math operations work now. Thank you!