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Uploading audio files larger than 16MB into Qualtrics

  • May 27, 2020
  • 3 replies
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Hi! We want to upload audio files larger than 16MB to our survey on qualtrics, for my understanding we can do so by HTML/URL. My question is if there is any options to use the platform of qualtrics for this, and not an external platform. Thank you!

Best answer by rondev

As we cannot upload the file greater than 16mb we cannot use qualtrics library for hosting, hence we have to use external hosting.

    3 replies

    rondev
    Level 6 ●●●●●●
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    • rondev
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    • Answer
    • May 27, 2020

    As we cannot upload the file greater than 16mb we cannot use qualtrics library for hosting, hence we have to use external hosting.

    Ron Dev (DM for any request. XM Technology Consultant, surveysolution.in)
    S
    PraDeepKotian_XM
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    • PraDeepKotian_XM
    • QPN Level 5 ●●●●●
    • May 27, 2020

    HI ShaniZ
    I have workaround for you. As in qualtrics it wont allow you to import a file greater than 16mb so you can create a dummy survey with file upload questions(it allows file size upto 100mb) and record that response. And from the capture data retrieve the file URL and use it in your survey.

    rondev
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    • rondev
    • Level 6 ●●●●●●
    • May 27, 2020

    PraDeepKotian_Ugam , the format in which the files of upload file question are stored are different then the files in files library. Hence, ShaniZ , if you only want to store it then you can go by PraDeepKotian_Ugam's method but I doubt that you won't be able to play audios using those uploaded question URL in the survey.

    Ron Dev (DM for any request. XM Technology Consultant, surveysolution.in)
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