How do I take respondents to different block of the same survey based on the website feedback? | XM Community
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How do I take respondents to different block of the same survey based on the website feedback?

  • June 7, 2021
  • 2 replies
  • 21 views

I have a website feedback which has the options "yes" and ''No". If someone clicks on 'yes' , I want to take them to a target survey. If they click 'no' i want to take them to the same survey but different block. Basically skip some blocks.
How can I do that?

Best answer by ahmedA

Add query strings to your survey links. This will allow you to set embedded data. Read the support pages on it for more info.
Then use branch logic to guide them to the appropriate block.

2 replies

InessaG
Level 5 ●●●●●
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  • Level 5 ●●●●●
  • June 7, 2021

You have to pass it as an embedded data field and base your branch logic in survey flow based on this embedded data field.


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  • Level 7 ●●●●●●●
  • Answer
  • June 7, 2021

Add query strings to your survey links. This will allow you to set embedded data. Read the support pages on it for more info.
Then use branch logic to guide them to the appropriate block.