How to make an intercept based on customer ID only (Unique ID number) | XM Community
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How to make an intercept based on customer ID only (Unique ID number)

  • April 28, 2022
  • 0 replies
  • 44 views

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I would like the survey to pop-up to the customer inside our platform based on the customer ID only. I didn't find a way to upload a csv file with all these customer ID's and not having to do some manual work (which is crazy).

Can you please tell me what am I missing?