NPS - Missing Data (Site Intercept) | XM Community
Question

NPS - Missing Data (Site Intercept)

  • 14 November 2023
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Hi Everyone

I have a site intercept pop-up running that captures just NPS.

Everything is working well, although I noticed that sometimes it does not capture the NPS response, even though Finished = True, and Progress = 100%.

And the missing data below.

Any ideas? Thanks :)

 


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