Has anyone found a way to automate updating a contact list (adding or removing contacts) based on changes that occur in a Directory? For example, we have an API running that adds new students as they enroll, and we would like to keep a contact list up to date with those new students included in a way that avoids manually updating it. We don’t want to keep an external file updated and use Google Drive or an SFTP, since we already use API to keep our Directory up to date with our Student Information System.

Hi,If I understand correctly your explanations, you seem to be using the Create Directory Contact API to add new students. Using theCreate Transaction Contacts Import might be better, since it would allowyou to add them to a mailing list at the same time.If you can’t change your API setup, I think you could achieve it with a directory workflow triggered by anExperience ID Change Eventand running aUpdate XM Directory contacts Task.

Updating and Maintaining Contact Lists

Updating and Maintaining Contact Lists | XM Community

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