Integrating Outlook Calendar Invite/Hold into Workflow Follow-Up | XM Community
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I would like to create a workflow email follow-up when a survey user indicates a specific response. How can I include a link to an Outlook calendar hold?

I actually answered my own question after some trial and error.

  1. Go to your calendar item in Outlook. Go to file -> save as --> save as iCal.

  2. In the Workflow email follow-up, click to attach a file.

  3. Upload your iCal into the file manager.

  4. Click to link your iCal files into your Workflow emails!


I love when that happens!


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