Integrating Outlook Calendar Invite/Hold into Workflow Follow-Up | XM Community
Solved

Integrating Outlook Calendar Invite/Hold into Workflow Follow-Up

  • 6 November 2020
  • 2 replies
  • 894 views

I would like to create a workflow email follow-up when a survey user indicates a specific response. How can I include a link to an Outlook calendar hold?

icon

Best answer by athompson6 6 November 2020, 21:41

View original

2 replies

I actually answered my own question after some trial and error.

  1. Go to your calendar item in Outlook. Go to file -> save as --> save as iCal.

  2. In the Workflow email follow-up, click to attach a file.

  3. Upload your iCal into the file manager.

  4. Click to link your iCal files into your Workflow emails!

Userlevel 5
Badge +31

I love when that happens!

Leave a Reply