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Recording contact language through survey take

  • June 14, 2022
  • 2 replies
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Hi!
I have a directory full of contacts, but I don't have the language registered for them. Is it possible to save the language value when they are taking a survey (without directly asking the language from the respondents)? I guess I should be using embedded data but somehow I cannot manage to do it. Additional info, I am sending out the survey via email from Qualtrics but I also use the anonymize response function.

Thanks for your help!

Best answer by TomG

Just add the embedded field Q_Language to the survey flow. It will record the last language used by the respondent.
You can set up a Workflow or Trigger to save Q_Language to the Language field in the directory.

2 replies

TomG
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  • Level 8 ●●●●●●●●
  • 6082 replies
  • Answer
  • June 14, 2022

Just add the embedded field Q_Language to the survey flow. It will record the last language used by the respondent.
You can set up a Workflow or Trigger to save Q_Language to the Language field in the directory.


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  • 4 replies
  • June 20, 2022

Thanks Tom!