Scheduling Repeating SMS Survey Distributions and Notifications for Non-Completion? | XM Community

Scheduling Repeating SMS Survey Distributions and Notifications for Non-Completion?

  • 11 November 2022
  • 5 replies
  • 23 views

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Hi, I was wondering what the best API approach may be for scheduling SMS survey distributions and reminders, as the title states. We are planning that each participant will receive two to four surveys per day (the same survey repeated), and reminders should be sent for non-completion. I also wanted to automate notifications to the researchers for non-completion within a set time.
Any advice appreciated!


5 replies

Userlevel 7
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mparga
Try this API. Also, mention the method correctly if it's an invite or reminder.
Hope it helps!


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https://community.qualtrics.com/XMcommunity/discussion/comment/52035#Comment_52035Thank you for this! Can I also ask, do you happen to know of an API for sending notifications upon survey completion?

Userlevel 7
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mparga
Qualtrics by default has a thank you message feature which you can use or create a workflow which triggers an email task as soon as response is completed.
If you want an API only then you will have to use this API.
Hope it helps!

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https://community.qualtrics.com/XMcommunity/discussion/comment/52038#Comment_52038Sorry, I meant a feature for notifying myself/the researcher after a survey has been completed or not completed by a defined time

Userlevel 7
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https://community.qualtrics.com/XMcommunity/discussion/comment/52289#Comment_52289You can just add your email address instead of the respondents email address.
Hope it helps!

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