Is it possible to set a workflow to send an SMS notification to someone who has just completed a survey?
Best answer by Deepak
View original
SMS Survey Receipt
Userlevel 6
+33
Userlevel 7
+36
Hope it helps!
Userlevel 6
+33
I’d be okay sending a URL if I can have some notification.
I currently have a notification send to the survey respondent via email when the survey is completed. I need that replicated using SMS. I can work with it if I have to send another survey, but I haven’t been able to see a way to make that work either.
From what you wrote, you’ve confirmed my suspicion that this can’t be done.
Userlevel 7
+33
Qualtrics has only few post survey options. Unfortunately SMS notification is not available. You can automate is using your own sms distribution channel.
https://www.qualtrics.com/support/survey-platform/survey-module/survey-options/post-survey-options/
You can check once with support team as well. Hope they can provide your any OOTB paid feature.
Userlevel 7
+36
I’d be okay sending a URL if I can have some notification.
I currently have a notification send to the survey respondent via email when the survey is completed. I need that replicated using SMS. I can work with it if I have to send another survey, but I haven’t been able to see a way to make that work either.
From what you wrote, you’ve confirmed my suspicion that this can’t be done.
If you can send URL try using XMD task and choose SMS, fyi it requires credits.
Hope it helps!
Userlevel 7
+33
Interest
Userlevel 6
+33
Userlevel 6
+28
Hi
By using event-based workflow post survey response is submitted you can send SMS notification to the respondent.
You’ll need API of the provider which needs to be configured using Web-service task.
Hope you SMS just holds text data information and no need of survey link.
Leave a Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.