Presenting a Qualtrics directory contacts 'experiences' view in Salesforce

Mike_Shaw3012 · 2019-07-23T05:05:06+00:00

Hi everyone Our Customer Contact team want to have a view of a customers Qualtrics survey history in their Salesforce instance. We can either map individual survey responses through to Salesforce, but that doesn't tell us about those surveys which were skipped or bounced. Ideally, we would provide a 'view' of the contact record's 'experiences' within a SFDC contact record (we 'window' in to other applications via Salesforce at present). Or we could map a link to the Qualtrics contact record as an alternative. Has anyone else had a requirement to show a Qtx directory contact via a Salesforce contact record? Thanks in advance!

Presenting a Qualtrics directory contacts 'experiences' view in Salesforce | Experience Community

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