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Qualtrics event subscription failure

  • March 4, 2024
  • 0 replies
  • 51 views

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We have created a event subscription and when Qualtrics receive the response, the subscription will call our third party’s api (https://******/******/services/apexrest/survey/response/event). This process didn’t works from last week and the log as below: 

{\"message\":\"Unable to send message to https://******/******/services/apexrest/survey/response/event (scope: ******dev, topic: surveyengine.completedResponse.SV_************)\",\"httpStatus\":401}

 

Does any one know how to deal this issue?