What is Basecamp Wednesdays?
Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.
Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources.
Basecamp Wednesdays | March 15th 2023
Topic: Response Editing
While it may seem counterintuitive, being able to edit your recorded responses is crucial to ensuring the accuracy and completeness of your data.
In the Data & Analysis tab, you can edit responses directly in the cells of the data tables and update any mistakes or outdated information. You also have the option to edit multiple responses by utilizing the checkbox column along with an applied filter to edit responses that match specific criteria.
To maintain transparency, when a data value is edited, the cell is tagged with a gray triangle to denote what change was made and by who along with an option to revert the cell back to the original value. If you prefer for the respondent to update their own response, the Retake Response and Retake as New Response options can be used to allow them to change their responses as they please.
Promote reliable and up-to-date data by learning how to responsibly edit your recorded responses today!
Where to find this course:
- Go to XM Basecamp.
- Search for Understanding Your Research Feedback.
- Click Register.
- Find the Locating and Editing Responses section.
Basecamp Video Link: Locating and Editing Responses
Support Page: Response Editing
Question of the Week: What are some common situations where you need to edit your response data? If a respondent needs to retake the survey, which retake option do you select & why?
