Contentsquare Session Recording Widget in CX Dashboard | Experience Community
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Question

Contentsquare Session Recording Widget in CX Dashboard

  • February 19, 2026
  • 1 reply
  • 9 views

HenrikeS
Level 2 ●●
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Hi everyone,

has ever anyone of you succeeded in making a Contentsquare Session Recording run in a respective CX dashboard widget?
I managed to make the Contentsquare-Qualtrics connection and session recording links are reported in my data, but when clicking on the video icon in my Contentsquare Session Recording widget the cursor circle rotates and rotates and rotates and rotates and nothing else happens.

😫 h.

1 reply

JoseS
Administrator
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  • Administrator
  • February 25, 2026

Hello ​@HenrikeS, have you created a support ticket regarding this issue you’re having?

This doesn’t seem to be the intended functionality so I’d be interested to see if the Product Support team could help you see what’s causing this endless cursor rotating cycle. Let me know when you can! 🙂