Can I track what channel my respondents are accessing my survey from? | Experience Community
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Can I track what channel my respondents are accessing my survey from?

  • February 23, 2021
  • 1 reply
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I am posting my survey as a QR code, a hyperlink in a newsletter, and a hyperlink in a mass text message. Can I track how many users are accessing my survey through each channel? For example, I want to see how many users accessed the survey through the QR code vs the newsletter vs the mass text message.

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    • ChiragK
    • Level 2 ●●
    • February 23, 2021

    You can pass custom parameter at the end of url like below and in survey flow create embedded data variable called "channel" at the top. It will get channel value from the url and save it in embedded data.
    When survey is taken using scanning QR code, you will not get channel value (you can later use branch logic to set custom channel value if value not set from the url) otherwise it'll show "newsletter" or "message".
    https://SURVEY_URL?channel=newsletter, https://SURVEY_URL?channel=message

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