How to merge employees in EX directory

@corinally You can use update unique identifiers feature for this task https://www.qualtrics.com/support/employee-experience/directories/unique-identifiers-ex-360/#UpdatingEveryone
Hope this helps

@dxconnamnguyen thank you that is a good start. However, I want to merge on Employee ID, which will have duplicates for the new and old employee records. That page says “If your selected field contains duplicate or empty values, then the update will fail and no employees will be updated. See the following section for troubleshooting and fixing these issues.”

@corinally If you scroll down, the last section called “Migrating from Email to Unique Identifiers” you can see the best practice for your case. In short, you have to decide which Employee contact to keep for future record and assign a meaningful ID to all of your contact. The next time a update happen you should update base on that ID so no more duplication.