Best Practices Launching Candidate Experience Surveys

You can have candidate experience at different stages like hired, rejected (offer declined), application withdrawl etc as per workday or crm status. Ideally 5 to 6 questions and you will get most of data from your CRM like hiring manager, job recruited, job req ID etc.

​@PeeyushBansal thanks for your response! Totally recognize we have the ability to launch at different stages. Curious what stages your company decided to launch at, and how many questions you had at each of those stages? Was your company worried about candidates experiencing survey fatigue at all?

Hi ​@katrtaylor , I take it your company is receiving less survey results than expected. But in what way?

• Compared to a historic average or does your company have a certain target response rate for example?
• Ultimately surveys are of course a mere means to an end. Do your surveys still meet current company objectives & needs? When were they last refreshed in terms of format, questions posed and scope covered for example? 

I like ​@PeeyushBansal's suggestion of taking the journey perspective and timing surveys to key moments of truth.  Have you considered gaining feedback via other channels other than surveys?

Finally, it’s interesting to note that your question resonates strongly with a topic I raised just prior to yours: The demise of surveys - end of an era? | XM Community