Functions initializeProjectWithExtRefId and evaluateProject not working in ReactNative | XM Community
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Hi guys, we are trying to display a survey in our mobile app with React Native.

But when trying to initialize our qualtrics project with the initializeProjectWithExtRefId function indicating the BrandId and ProjectId we do not have a correct response.

initializationResults:  {} 

Then, when calling the function evaluate Project we have the following response.

targetingResults:  {"ERROR":{"passed":false,"surveyUrl":null,"creativeType":null}}

We are following the following guide https://api.qualtrics.com/f23ebb864cba1-getting-started-with-react-native-sdk

¿How can we validate that the intercept and the survey created are well configured? or check if it is another problem

  • React-Native 0.64.0 (with Typescript)
  • iOS 14.0
  • Qualtrics 2.4.1

Thanks.

I am also encountering an error while using the initializeProject/initializeProjectWithExtRefId API with the Brand ID and Zone ID in my React Native application.

The error message is as follows:

{

  "Error": {

    "message": "Qualtrics: No Intercepts loaded, project initialization cancelled",

    "passed": false

  }

}

Here are some details about my setup:

  • React Native version: 0.74
  • iOS version: 14
  • react-native-qualtrics version: 2.8.0

Has anyone experienced this issue before or have any insights on how to resolve it? Any help would be greatly appreciated.

@aasif I believe some features of the Qualtrics SDK necessitates that the react-native version meet at least 2.0 or above.

You should make a Support Ticket, the support rep will give you a more detail answer

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