Our basic Qualtrics license has the following features you can utilize to increase response rates for course evaluations. These tips can also be used for additional surveys from your institution.
- Utilize multiple channels: Send out a reminder email and have the link within your LMS
- Send reminders: There is no limit but our recommendation is to keep it to 5 reminders
- Mobile friendly: Remind your students they can use their phones to complete your course evaluations
- Personalized: Keep your survey short by dynamically pulling in course-related data
- Customize the End of Survey Message: Thank the participant and encourage further participation
Some advanced features we recommend to increase response rates include:
- Incentivizing participants: Collecting extra credit points per completed Course Evaluation, accomplish this by managing embedded data and XM Directory in Qualtrics
- Utilizing notifications in your LMS: Use a Qualtrics Pop-Over as a reminder, or a link to the Evaluation Page
- Conducting Mid-Course Evaluations: Survey students in the middle of a semester and use feedback in a way that impacts current students
- Reviewing In-Class Evaluations in real time: View #Responses as they come in
Some recommended communications and strategies to improve your university’s adoption of course evaluations include:
- Pulse students or conduct focus groups: Use this time to understand the students’ awareness of course evaluations and find blockers to completion (can be incorporated in LMS survey or other existing surveys)
- Create a video of How-To’s: How to find and complete course evaluations
- Create a Save The Date “Course Evals” Campaign: Run a social campaign to have all students complete course evaluations on a single day each semester
- Highlight how feedback is used: “You said, so we did”
- Incorporate ambassadors: Both Staff and Students (cooperate with the Student Union)
- Utilize student-facing dashboards to display results: In public space; or visuals included in LMS
View our eBook guide to course evaluations below.
What other ways have you found success to increase response rates for course evaluations and other surveys?
