I've designed an opt in/opt out form that updates data in a respondent's Salesforce profile and I've hit a snag with a picklist field. When a respondent opts out, a picklist value/selection is sent to reflect the reason why. When they opt back IN, I need to be able to clear the picklist value so it's reset back to None/NULL. I've tried several different ways to do this, but they either cause my API call to fail, or they do nothing at all. Does anyone know of a way for me to clear a picklist value/reset a picklist from Qualtrics?FYI, we're using the out-of-box Qualtrics/Salesforce integration and I'm not able to edit the Salesforce picklist field on the SF side to change the default value or add new options. Thank you in advance!

How to clear a value from a Salesforce picklist?

How to clear a value from a Salesforce picklist? | Experience Community