Stats IQ - Wrong number of completes for the month | XM Community
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Michael_Cooksey
Administrator
28 days ago
Question

Stats IQ - Wrong number of completes for the month

  • September 14, 2023
  • 2 replies
  • 52 views
S
Level 1 ●
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Hello, I have 18 september responses, but stats IQ says I have only one. This is using the End Date variable/column. In reports, for the same survey/project, it shows 18. What’s going on? Kind of makes stats IQ pointless if I can’t trust it to be correct..

2 replies

A
Level 5 ●●●●●
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  • ash123
  • Level 5 ●●●●●
  • 276 replies
  • September 14, 2023

I would try reaching out to Qualtrics Support to see if it may be a glitch in their system that they can fix for you.

JoseS
Former XM Community Team Member
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  • JoseS
  • Former XM Community Team Member
  • 447 replies
  • September 15, 2023

@Stefan_LP If you haven't already, I’d recommend reviewing this support page on Importing Latest Data, this is a button you will want to click when you want your StatsiQ tab to be updated with newly collected answers. If you still have questions after reviewing the linked support pages, you'll want to reach out to the  Support team, as they are best equipped to help answer questions and provide support! 😁

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