Hello,
I accidentally deleted a couple of Follow-up tickets - is there a way I can get them back?
Userlevel 6
+20
Hi
As per my knowledge there is no direct way to recover the deleted tickets but you can contact Qualtrics Support may be they can help you to recover the tickets
Userlevel 5
+20
Hello
If you have the ticketID captured with you then the Support team should help you retrieve the information.
Agree only recoverable by contacting support with the relevant information. I really don’t like how easier it is for tickets to be deleted personally and wish this was something Qualtrics changed. One thing I have set up is a workflow that sends me an email with all the ticket details should a ticket be deleted - one so we retain some record of it and also so I know someone has deleted it.
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