I guess, this is a classic question... :-) In Germany and some other parts of the world, my "customer effort score" multiple options needs to have the opposite order 80% of all countries it's: Strongly Disagree Disagree Neutral Agree Strongly Agree But in Germany it would be Strongly Agree Agree Neutral Disagree Strongly disagree ANyway I can achieve this in a smart and clever way without having to create two different questions and then do all kind of clumbsy stuff to merge the scores/results into 1 column again? :neutral: Thanks!

I suggest using the display logic for each answer. First you would need to add a question that asks which country they are from, then add display logic to the responses. To add display logic click on the response (e.g. strongly agree) then click on the blue button with a down arrow that is next to it and select "add display logic" from the drop down menu. With display logic you will be able to decide which responses are shown based on the question about which country they are from. You can have all 10 of the responses that you list above as possible answers (strongly disagree, disagree, etc.) but only display the first five if they indicate that they are not from Germany and only show the other 5 if they indicate that they are in Germany.

I've assigned the same recode value to different answers in the same question before and it hasn't been an issue (although it probably wouldn't hurt to pilot it with a couple people first). When you download the data their answer should appear as the value (0-100) that you assigned.

Change order of multiple options (likert) based on country/embedded data ?

Change order of multiple options (likert) based on country/embedded data ? | Experience Community

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