Best answer by MichelleC
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Can I change the reply-to of trigger@qemailserver.com?
Userlevel 4
Can I change the reply-to of trigger@qemailserver.com on an email trigger?
Userlevel 4
+2
I'd love to hear this answer too! I usually just select that text and then delete it and type in the email I'd like to see there. This changes it so that those "reply-to" get sent to the email I'd like. But I'm sure there must be a way to change that default.
Userlevel 5
+10
@KatC that's what I do as well. And change the Name.
Userlevel 5
+10
@Goldie, Yes you can. When you set your trigger up, you can add in the Reply-To address you'd prefer. The trigger@qemailserver.com is the unwritten default. The Qualtrics help documentation has this nice screenshot:
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Userlevel 4
+5
Are you asking on the reply-to email or on the from email?
Reply-to email:
!
From email:
You must set up either SPF record or SMTP relay.
https://www.qualtrics.com/support/survey-platform/distributions-module/email-distribution/emails/using-a-custom-from-address/
Reply-to email:
!
From email:
You must set up either SPF record or SMTP relay.
https://www.qualtrics.com/support/survey-platform/distributions-module/email-distribution/emails/using-a-custom-from-address/
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