From Guesswork to Confidence: A Community Success Story
This benefits professional let us know the old way their team handled Qualtrics issues was to search the internet and try whatever solutions they could find. That approach worked to a point, but it also risked breaking something and having to start from scratch.
One specific issue they faced was streamlining surveys so they did not ask for information they already had, such as full names and emails. After participating in the community, they were able to bridge that website data into their surveys as embedded data. From custom coding to very specific product questions, the team changed how they searched for answers, using real examples from other members rather than guessing.
Since joining the community, the biggest change has been a shift in confidence. They now feel able to figure out whatever dashboard or survey requirements internal users bring to them.
Question for you: What was the first or one of the first posts you saw in the Experience Community?
Share your story of how you stumbled upon this community and what the first post you read was about!
