Inserting URL link into body of triggered email message, so that the link is not modified by Qualtri | XM Community
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Inserting URL link into body of triggered email message, so that the link is not modified by Qualtri

  • May 12, 2020
  • 4 replies
  • 93 views
A
Level 1 ●
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How to insert an URL link into the body of a triggered email message, so that the link is not modified by Qualtrics server, not prepended with "https://proxy.qualtrics.com/proxy" and appended with token ?
It's a download link to a file in the file library, in format "https://wlu.ca1.qualtrics.com/WRQualtricsSurveyEngine/File.php?F=""File-ID"
For example,

For example, if the link is just inserted as text/string
"https://wlu.ca1.qualtrics.com/WRQualtricsSurveyEngine/File.php?F=F_22IWNTUcLJ1PInf"
then in the email body it's prepended with proxy and appended with token, so it will look like
"https://proxy.qualtrics.com/proxy/?url=https%3A%2F%2Fwlu.ca1.qualtrics.com%2FWRQualtricsSurveyEngine%2FFile.php%3FF%3DF_22IWNTUcLJ1PInf&token=I9jz5CspAjBa2%2F7nezHF8X2zK5T1FrGP3CkL9LzgZLM%3D"

fff

    4 replies

    rondev
    Level 6 ●●●●●●
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    • rondev
    • Level 6 ●●●●●●
    • May 12, 2020

    In the source view of email trigger you can put the URL as below
    ${q://QID5/UploadedFileLink}

    Ron Dev (DM for any request. XM Technology Consultant, surveysolution.in)
    A
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    • Alex_WLU
    • Author
    • Level 1 ●
    • May 12, 2020

    Nope, with html code
    https://wlu.ca1.qualtrics.com/WRQualtricsSurveyEngine/File.php?F=F_22IWNTUcLJ1PInf">NNNNNNNN
    what will actually be inserted into the email body is the following:
    NNNNNNNN">https://proxy.qualtrics.com/proxy/?url=https%3A%2F%2Fwlu.ca1.qualtrics.com%2FWRQualtricsSurveyEngine%2FFile.php%3FF%3DF_22IWNTUcLJ1PInf&token=I9jz5CspAjBa2%2F7nezHF8X2zK5T1FrGP3CkL9LzgZLM%3D">NNNNNNNN
    as I said earlier, Qualtrics server prepends proxy and appends token
    The modified URL will still work for download, but how to make sure it's NOT modified by Qualtrics server?

    mklubeck
    Level 3 ●●●
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    • mklubeck
    • Level 3 ●●●
    • August 25, 2020

    Seems you never got an answer. I'm having a similar issue...
    When I have the respondent give a URL (text entry field), just showing that response also gets the rewrite by Qualtrics.

    mklubeck
    Level 3 ●●●
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    • mklubeck
    • Level 3 ●●●
    • August 25, 2020

    Still working this...found a possible workaround?
    IF you do NOT include the http:// or https:// in the URL, it doesn't add the proxy text AND it still works as a hyperlink.

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