Week 1: Navigating the latest consumer and technology trends

What we covered:
For those who joined the webinar on 2026 consumer trends, what resonated most with you about the new approach to CX that was discussed?

The session covered how CX professionals can better demonstrate program value by aligning with the key consumer trends emerging in 2026, and explored what strategic clarity looks like when solving industrial-scale problems at speed.

Curious to hear what stood out for you and how you're thinking about applying these insights to your own CX programs?

Missed the session? On-demand is coming soon!

Your registration covers all sessions, not registered? There’s still time to register for future sessions https://community.qualtrics.com/events/cx-practice-lab-build-your-plan-for-2026-cx-success-420