Hi everyone!
About a month ago we set up our EX project, including all the roles and personalized data restrictions for each dashboard. But we’ve just noticed that those data restrictions have been ‘scrambled’ in Qualtrics - they don't look as we have set them up!
Has this happened to anyone else? And if so, did you manage to fix it?
We’ve already opened a ticket with Qualtrics, but the issue is quite urgent for us, so any insight would really help!
+46Hi
If it is still not working as defined in your roles permission, support will be the best to help.
Hi
The issue is not due to manual intervention, ie nobody modified the role restrictions. You are right, proxy-ing helped understand what is going on.
The ticket is with Qualtrics, it's been escalated now, so hopefully will get a result soon.
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