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Downloading file uploads all at once

  • December 2, 2024
  • 4 replies
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pamelalbeck
Level 5 ●●●●●
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Hello,

 

I’m in the support handbook and it says there should be a button to download all files from the results section (step 5):

I however am not seeing this option, only to do individual downloads:

 

Any thoughts on why that is and is there an easier way to download all of the files at once?  For reference this survey isn’t live yet and it is for student scheduling purposes (students are uploading their grad plan and audit).  The upload documents option is a relatively new feature that we had added to our survey software package.

Any help would be appreciated, thank you!

Best answer by Steve Eles

Have you tried the Zip download option?

https://www.qualtrics.com/support/survey-platform/survey-module/editing-questions/question-types-guide/advanced/file-upload/

That is the solution I have typically used.

 

4 replies

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  • 1 reply
  • Answer
  • December 2, 2024

Have you tried the Zip download option?

https://www.qualtrics.com/support/survey-platform/survey-module/editing-questions/question-types-guide/advanced/file-upload/

That is the solution I have typically used.

 


pamelalbeck
Level 5 ●●●●●
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  • Author
  • Level 5 ●●●●●
  • 112 replies
  • December 2, 2024

Thank you so much!  Apparently I just needed to scroll down further in the guide😀

I had no idea as using this question type is new for us.

 

Thanks again!!!


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  • Level 3 ●●●
  • 143 replies
  • December 3, 2024

What I normally do is to create workflow to get emails when someone fills out the survey and download the files as they come in.


brookel
Groups Administrator
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  • Groups Administrator
  • 125 replies
  • December 3, 2024

@Steve Eles thanks for your help! As well as ​@Linda_charlton! And thank you ​@pamelalbeck for reaching out through the XM Community group. I appreciate you all!