X4 Registration Now Open! | XM Community
Skip to main content

X4 Registration Now Open!

  • November 1, 2023
  • 8 replies
  • 140 views
X4 Registration Now Open!
brookel
Groups Administrator
Forum|alt.badge.img+10

Save the dates for X4

Join us May 1-3, 2024 in Salt Lake City

 

Last year, we had a great line up of Education customers - Butler University, Washington State, National University, Omaha Public Schools, TNTP - share their wisdom on a variety of topics like how to humanize the student experience and how to navigate DEI in Education. We're planning for even more great topics and speakers in 2024.


You’ll hear more from me about this over the coming weeks as we announce speakers and agendas, but I wanted to get this on your radar as soon as possible because Education clients receive special pricing. Use code “X4PUBSEC499" at checkout for 65% off early bird pricing.


Want expert-led, hands-on training courses? Add on a Basecamp Live training pass for $699 with code “X4PUBSECBC”.


Register here today!

8 replies

Unfortunate to just be seeing that education has special pricing. My institution just paid full price for my registration yesterday when registration was announced--there was no indication anywhere in the registration email, registration form, or FAQs that indicate educational institutions receive special pricing. That’s exceptionally poor user experience. Is there a way to retroactively apply the discount?


Nam Nguyen
QPN Level 8 ●●●●●●●●
Forum|alt.badge.img+29
  • QPN Level 8 ●●●●●●●●
  • November 1, 2023

@brookel Hi, is there any requirement for using the code or different in ticket because when I applied the promo-code it said X4 SUMMIT PASS - PUBLIC SECTOR

 


brookel
Groups Administrator
Forum|alt.badge.img+10
  • Author
  • Groups Administrator
  • November 1, 2023

Unfortunate to just be seeing that education has special pricing. My institution just paid full price for my registration yesterday when registration was announced--there was no indication anywhere in the registration email, registration form, or FAQs that indicate educational institutions receive special pricing. That’s exceptionally poor user experience. Is there a way to retroactively apply the discount?

Thanks for flagging this, I’ll reach out to the X4 team on your behalf!

[EDIT] Hi @jwright128422, sincere apologies for the miscommunication. Let's make sure your institution receives the correct pricing. For next steps, we're going to request a full refund on your tickets. Does your confirmation show that option?

If not, I'll have someone reach out to the X4 team to cancel your registration and issue a full refund.

After the refund has been issued, please re-purchase the desired number of tickets using either one of the EDU promo codes - "X4PUBSEC499" for the 2-day conference pass or "X4PUBSECBC" for the additional Basecamp Live training. My colleague, Kaitlin (kpuga@qualtrics.com), is standing by in case you have any questions.


brookel
Groups Administrator
Forum|alt.badge.img+10
  • Author
  • Groups Administrator
  • November 1, 2023

@brookel Hi, is there any requirement for using the code or different in ticket because when I applied the promo-code it said X4 SUMMIT PASS - PUBLIC SECTOR

 

Hi Nam! 

[EDIT] ! This code is exclusively for public government, non-profit, and education institutions or "PubSec." The X4 team vets each registration that uses the code on the backend. This is the best code for our Education clients


Thanks. I did get this resolved about an hour ago by replying to the registration confirmation email. The support team was very quick to reply and provide a refund. Just odd that this thread is the only place I have seen this special pricing mentioned. 


Nam Nguyen
QPN Level 8 ●●●●●●●●
Forum|alt.badge.img+29
  • QPN Level 8 ●●●●●●●●
  • November 2, 2023

Hi Nam! 

[EDIT] ! This code is exclusively for public government, non-profit, and education institutions or "PubSec." The X4 team vets each registration that uses the code on the backend. This is the best code for our Education clients

@brookel Great, my university client would love this. Is there any discount on any other type of user/client? I have a wide range of client and I want to inform them as soon as posible.


brookel
Groups Administrator
Forum|alt.badge.img+10
  • Author
  • Groups Administrator
  • November 2, 2023

Hi Nam! 

[EDIT] ! This code is exclusively for public government, non-profit, and education institutions or "PubSec." The X4 team vets each registration that uses the code on the backend. This is the best code for our Education clients

@brookel Great, my university client would love this. Is there any discount on any other type of user/client? I have a wide range of client and I want to inform them as soon as posible.

There is no discount on any other type of user or client, just government and educational institutions (non-profits included).


Swanand_Chavan_Ugam
QPN Level 5 ●●●●●
Forum|alt.badge.img+26

Thanks for sharing this @brookel, will share this for sure.