Features Released On Or Before October 1, 2025

CX Dashboards

• Breakdown Bar Widget: The UI for the breakdown bar widget has been updated for Results, CX, and BX dashboards.

• Map Widget: There’s a new map widget with several major improvements, including location coordinates support, new map styles, and better zoom-in abilities to accommodate smaller countries.

• Scatter Plot Widget: The user interface for the scatter plot widget has been updated.

Dashboards

• Export All Widget Content at Widget Level: You can now include all widget content when exporting the table widget, response ticker widget, and record table widget to PDF. This update applies to all types of Dashboards.

Strategic Research

• Product Testing: Product tests are a project type where you can gather feedback on a new product or prototype and identify its strengths and weaknesses. They include automatically generated surveys for each stage of your test, tester contact lists, and a tester app where respondents can view and access surveys.

Workflows

• Get Survey Definition Task: Retrieve the survey definition from any survey. This makes the full survey structure and content available for use in later tasks in the workflow.

Features Starting On & After October 8, 2025

Digital Experience Analytics

• Page Tags (DXA): Page tags are a collection of individual URLs on your website that fall into 1 page type, such as the individual pages that make up a checkout experience. This feature replaced “page groups,” offering the same base functionality with notable improvements, including the ability to create heatmaps and funnels based on page tags.

Workflows

• AI-Generated Workflows: You can now use AI to jumpstart your Qualtrics workflows by generating a workflow skeleton based on describing your use case.

Features Starting On & After October 8, 2025

Customer Experience

• Bain Outer Loop Actions: This project type helps organizations identify and systematically resolve elevated issues. In addition to tracking elevated issues and themes, this project comes with a pre-built dashboard to track resolution progress.
• Survey Experience Agent: Survey Experience Agents are customer-facing autonomous AI agents that can be added to existing surveys. They can instantly detect and help resolve customer issues, questions, or dissatisfaction within a survey. This feature is set up with Qualtrics implementations. If you are interested in getting access, please contact your Account Team.
• Tickets Experience Agent: Tickets Experience Agents are customer-facing autonomous AI agents that can help front-line agents with ticket resolution. They can increase efficiency and perform actions on behalf of front-line agents. This feature is set up with Qualtrics implementations. If you are interested in getting access, please contact your Account Team.

• If you have any questions about the product updates featured in this list, our support team is happy to help you with your request. 

• If you’d like to contribute a product idea, please visit the Product Ideas category.

• You can provide feedback on the Weekly Product Release Notes here.