Released On Or Before April 2, 2025
CX Dashbords
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Improved Premade Benchmark Creation: By switching to the new benchmark editor, you get faster benchmark creation, new industry and regional filters you can save, improved version updates, and better benchmark widget-editing capabilities. Available in CX Dashboards only, not yet in EX.
Dashboards
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Percentile Rank in Benchmarks: You can now select percentile rank as a metric within the benchmark editor. This option is also available when configuring one-time benchmarks.
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Record Table Widgets: If respondents upload files with their response, you can now download all of these files from your record table in a zip file. This option is only available in survey Results Dashboards and CX Dashboards, not EX.
Directories
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Locations Tab: A new “Locations” tab has been added to the Location Directory. This update enables you to efficiently search for, view, and edit locations directly inside Qualtrics without the need for file uploads.
Distributions
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WhatsApp Distributions: When creating a WhatsApp template message, you can now request approval for the message from directly within Qualtrics.
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WhatsApp Account Setup Within Qualtrics: Users using the WhatsApp sub-account model can now log in to your WhatsApp account directly from the Admin tab during onboarding. This option will only appear once a Twilio and WhatsApp account has been created by your Account Team.
Employee Experience
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Saved Dashboard Filters: When saving a dashboard filter in an EX dashboard, there is now an option to include the org hierarchy filter in the saved filter.
Free / Trial Accounts
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Plans: The Plans tab in account settings has been updated to highlight Qualtrics’ current offerings and provide a streamlined upgrade experience.
Strategic UX
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Chapters and Interview Notes: The Audio & Video Editor can now display responses from Moderated User Testing projects, the Unmoderated User Testing Question, and Imported Video & Audio projects in AI-generated chapters that make it easier to analyze transcripts. AI-generated interview notes are also available in the Audio & Video Editor.
Survey Platform
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Heat Map Plot: You can now report on heat map plots in Results Dashboards, achieving full parity for this feature with legacy Results.
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Label & Data Translation: You can now translate dashboard labels and data within Results Dashboards. Translations for survey questions are now also displayed in Results Dashboards.
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Response Clarity Validation: Response clarity validation is now available for surveys in French.
Website / App Insights
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Data Isolation for Digital Experience Analytics: Digital Experience Analytics is now available for data isolated brands.
Workflows
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Load B2B Account Data into XM Directory Task Deprecation: This task is scheduled for deprecation and new tasks can no longer be created. The Add Contacts and Transactions to XMD task should be used instead. Active B2B tasks with a recent successful run will be automatically migrated.
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Load Data into Location Directory Task: New loader task for ETL workflows. This task enables you to import extracted data into a Qualtrics Location Directory.
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Multiple Scheduled Delays: You can now configure multiple scheduled delays within a workflow.
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Run Now for Event-Based Workflows: Event-based workflows can now be run immediately. You can enter sample data or automatically generate test data to be used in the task run.
Starting On and After April 9, 2025
Pulse
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Custom Sampling: Now when you set up a Pulse program, you can decide to manually assign participants to each survey.
Workflows
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Lock Workflows: You can now lock a workflow to prevent collaborators from editing it.
Disclaimer: The content provided on this webpage is for informational purposes only and is subject to change at any time. Qualtrics may, in its sole discretion and without liability, change the timing of any product feature rollout, change the functionality for any in preview or in development product feature, or choose not to release a product feature or functionality for any reason or for no reason.
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If you have any questions about the product updates featured in this list, our support team is happy to help you with your request.
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If you have questions about what’s on the product roadmap, please see our Product Roadmap page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.
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You can provide feedback on the Monthly Product Release Notes here.
