👋 Join the Fun! Introduce Yourself Here

Welcome to the community ​@Jenni4! 👋 Let me know if you have any Qualtrics questions and I'll gladly point you in the right direction.

As you engage on the Community, you can earn points to purchase exclusive Community swag, learn more. 

​@Jenni4, I am also in the insurance space. I have been in the claims and experience areas for several years. I would be happy to jump on a call sometime and share successes and learnings from our experiences!

Greetings from Boston!

 I’m a client experience leader with 25+ years in consulting, marketing, and business development. Throughout my career, I’ve worked across many industries and roles—from consulting to sales to advertising—which has given me a 360° view of how organizations grow and build strong relationships.

I love using behavioral insights and experience data to bring teams together, strengthen client partnerships, and uncover opportunities for growth. I am so excited that I just  earned my Qualtrics Platform Essentials Certification, which deepens my ability to turn client feedback into meaningful action with a technology platform that so many leading companies depend on.

At the heart of my work, I’m passionate about listening, learning, and helping people and organizations thrive through stronger connections.

Welcome ​@alicecampbell00! Excited you’re joining us and excited for you to share your expertise with our community! Let me know if you have any questions so I can point you in the right direction 😀

Hi everyone! I’m Matt Phillips, Customer Insights Manager for EMEA/APAC at Dexcom, a healthcare company dedicated to improving diabetes management through continuous glucose monitoring. I’ve been using Qualtrics for the past 7 years across multiple roles, and while I’m well-versed in building surveys, dashboards, and reports, my true passion lies in connecting customer experience to business outcomes.

One of my proudest achievements has been elevating our VoC program by linking customer and employee feedback—demonstrating that happier employees truly do create better customer experiences. This insight empowered leadership to remove barriers and make it easier for teams to deliver delight. I also led the successful merger of two legacy VoC programs into a unified initiative, guiding the new team through the transition.

Looking forward to learning from this community and sharing ideas that drive impact!

Hi ​@mattphillipsCX Welcome to the community!

It sounds like you have achieved a lot! connecting employee and customer feedback to demonstrate the impact is something lots of us continue to look to do. 

The VoC program merger you led also sounds like quite an achievement too, I know how much work that can be. 

Looking forward to learning from your experience and seeing what insights you share!

Hi all, I’m Ben and am a People Analytics and Systems Manager based in New Zealand. The company I’m working at implemented Qualtrics in early 2023 but have only recently onboarded myself onto the community forum recently.

I work on the EX side of Qualtrics and we’ve run 2 annual engagement surveys, 2 lifecycle surveys (exit and onboarding), 7 ad-hoc surveys, and 15 pulse-type surveys (these were part of a listening initiative for our leadership programme).

Looking to learn more from the community 😄

​@bench Welcome to the Experience Community! We are so pleased you’re here 🎉

Please let us know if you have any questions at all about making the most of your Community experience -- we are here to help.

I know this post originally is very old but I am new to the community and thought it was still worthwhile to post! I am an experienced researcher who is new to the more advanced features of Qualtrics and I know I have a lot to learn. I have a lot of work ahead of me to clean up and optimize our team’s directory (how do we have 16 million contacts??) and learn more about automated processes in Qualtrics to help improve our efficiency. 

I am definitely a tea lover and sipping a green tea and peach tea from Tea Pigs right now!!

Hello ​@KatBlack, welcome to the Experience Community! It is never too late to post on this introduction post. 😄 We’re so happy to have you here and I’m excited for you to learn more about any advanced features you need.

I recommend taking a look at our 2 Minute Tips category and seeing if any of those videos can help guide you on the right path. I specifically like these because they’re quick, descriptive and to the point about the features they highlight!

Regardless of where you choose to start, please let me or any of the other community managers know if you need any help finding your way around the community. 😊