Why is my Qualtrics workflow not following the order I gave it? | XM Community
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Why is my Qualtrics workflow not following the order I gave it?

  • August 2, 2023
  • 1 reply
  • 141 views
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QPN Level 4 ●●●●
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I created the following workflow:

 

However the workflow is being activated in the following order:

 

 

Any idea of why this may be happening and any tips to correct it?

Best answer by ManfredBM

Hi @Erikahuer ,
according to the support documentation, tasks in a workflow do currently not run in any specific order. They kind of run in parallel. Qualtrics tries to figure out, whether tasks have to run in a specific order.

Workflows Basic Overview (qualtrics.com)

In this discussion, the proposed workaround is to work with conditons in between:
Workflow : Put a timer in a JS task | XM Community (qualtrics.com)

Not sure whether this helps in your case.

    1 reply

    ManfredBM
    Level 5 ●●●●●
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    • ManfredBM
    • Level 5 ●●●●●
    • Answer
    • August 2, 2023

    Hi @Erikahuer ,
    according to the support documentation, tasks in a workflow do currently not run in any specific order. They kind of run in parallel. Qualtrics tries to figure out, whether tasks have to run in a specific order.

    Workflows Basic Overview (qualtrics.com)

    In this discussion, the proposed workaround is to work with conditons in between:
    Workflow : Put a timer in a JS task | XM Community (qualtrics.com)

    Not sure whether this helps in your case.

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