Features Released On Or Before May 22, 2024
CX Dashboards
- Data Models (CX): Data models now support derived data (such as custom fields and scoring categories).
Extensions
- Location Directory: The Location Directory can now be accessed from the Directories tab within the Global Navigation menu. It is also still linked when you create a location selector question or when you create a reputation management project based on searching the web.
Features Starting On & After May 29, 2024
EX
- Microsoft Teams Distributions (EX): You can now send Engagement and Ad Hoc Employee Research survey invitations and reminders via Microsoft Teams.
Website / App Insights
- Linking Website / App Insights Projects with XM Directory: Intercepts within Website / App Insights projects can now only be linked to a single directory. Projects previously linked to multiple directories have been moved to a single directory.
Features Starting On May 29, 2024
XM Directory
- AI Recommended Segments: The Segments tab within XM Directory will now suggest Ai-generated segments. These segments leverage artificial intelligence to evaluate your existing XM Directory data and automatically create industry-specific segments.
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If you have any questions about the product updates featured in this list, our support team is happy to help you with your request.
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If you have questions about what’s on the product roadmap, please see our Product Roadmap page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.
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You can provide feedback on the Weekly Product Release Notes here.