Hi,

I have a quick question about the Qualtrics platform. We’ve set up a study with two surveys:

1. Survey 1 collects consent and participant information.
2. Survey 2 contains the actual survey items for the study.

Participants are only provided the link to Survey 1. At the end of Survey 1, they are automatically redirected to Survey 2 to complete the measures. In theory, no participant should access Survey 2 directly without first completing Survey 1.

However, in our Survey 2 database, we’ve noticed some entries where participants don’t have embedded data from Survey 1, which suggests their consent data wasn’t captured or passed to Survey 2.

Could you help us understand why this might be happening and suggest any potential solutions?

Thank you!