Question About Missing Embedded Data Between Linked Surveys in Qualtrics | XM Community
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Hi,

I have a quick question about the Qualtrics platform. We’ve set up a study with two surveys:

  1. Survey 1 collects consent and participant information.
  2. Survey 2 contains the actual survey items for the study.

Participants are only provided the link to Survey 1. At the end of Survey 1, they are automatically redirected to Survey 2 to complete the measures. In theory, no participant should access Survey 2 directly without first completing Survey 1.

However, in our Survey 2 database, we’ve noticed some entries where participants don’t have embedded data from Survey 1, which suggests their consent data wasn’t captured or passed to Survey 2.

Could you help us understand why this might be happening and suggest any potential solutions?

Thank you!

Try setting referral website in the survey 2 under survey options. Assuming a URL parameter is passed in survey 2 from survey 1, so in the survey flow of survey 2 add branch logic to check if the url parameter is empty then end the survey.

Try this. Ensure, you create embedded data to store participant info

​@Shashi - I cannot set a referral website in the survey options because the survey link is also used for in-person data collection. In this case, it directly leads to the survey rather than the official study website.

However, regarding your second suggestion, yes, I have added URL parameters to transfer embedded data such as participant names and emails to Survey 2. So, you're suggesting adding a condition to check if these parameters are not populated, and if they aren't, the survey should end—correct?

I have a follow-up question: does the embedded data get recorded as soon as the participant is redirected to the next survey, or is it only captured when the response moves from "incomplete" to "complete"?

​@jbk - I’ve already set up the surveys that way as described in the post above. My issue is that for some participants (about 5 out of 1000), the embedded data is not getting captured.

Thank you!

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